Rewarder User Privacy Policy

Nextzen Services Inc. ("Nextzen Services", "Nextzen", "we", "us", or "our") is the company that develops, owns and operates the Rewarder User application (the "App"), along with other products, services and this website. For the purposes of this Privacy Policy, the terms "we", "us" and "our" refer to Nextzen Services Inc., and the terms "Rewarder User", "the App" and "the application" refer to the Rewarder User product made available by Nextzen Services Inc.

Nextzen Services Inc. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we (as the operator of Rewarder User) collect, use, disclose, and safeguard your information when you use the Rewarder User app, visit our website, or engage our professional services. Wherever this policy mentions "the Service" or "our Services", it refers to the Rewarder User application operated by Nextzen Services Inc.

This policy applies specifically to users of the Rewarder User application, which is a product of Nextzen Services Inc. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access Rewarder User, our website, or use any of our services.

1. Information We Collect

1.1 Personal Information You Disclose

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form
• Subscribe to our newsletter or blog
• Register for an account or free trial
• Engage our professional services
• Apply for a job or partnership
• Contact customer support

This information may include:

• Name (first and last)
• Email address
• Phone number
• Company / organization name
• Job title
• Billing and payment information (processed by PCI-compliant payment processors)
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type, version and language
• Operating system and device information
• Referring URLs and pages visited
• Time spent on pages and click patterns
• Cookies and similar tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information about you from third parties, such as business partners, marketing platforms, public databases, and social media platforms (where you have authorized such sharing).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate and maintain our Services
• To process transactions and send related information
• To respond to inquiries, comments and customer support requests
• To send you marketing, promotional materials and updates (with your consent)
• To personalize your experience and deliver relevant content
• To improve our website, products and services through analytics
• To detect, prevent and address fraud, security issues and abuse
• To comply with legal obligations and enforce our Terms
• For recruitment, when you apply for a job with us

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data include:

• Performance of a contract — when processing is necessary to fulfill a contract with you
• Consent — when you have given clear consent for specific purposes (which you can withdraw at any time)
• Legitimate interests — when processing is necessary for our legitimate interests and not overridden by your rights
• Legal obligation — when processing is necessary to comply with applicable law

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Trusted third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, email delivery, analytics)
• Business partners: With your consent, for joint offerings or partnerships
• Legal authorities: When required by law, court order or to protect our legal rights
• Acquirers: In the event of a merger, acquisition or sale of all or part of our business
• With your consent: For any other purpose disclosed at the time of collection

All third-party service providers are contractually required to protect your data and use it only for the purposes we specify.

5. International Data Transfers

Nextzen Services Inc., the company that operates Rewarder User, is headquartered in the United States. When we transfer your data from your country to the US or other jurisdictions, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms. By using Rewarder User or our Services, you understand and consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

6. Cookies & Tracking Technologies

We use cookies, web beacons, pixels and similar technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze site traffic and usage patterns
• Deliver relevant advertising and measure its effectiveness

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website. We respect the "Do Not Track" browser signal where technically feasible.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and least-privilege principles
• SOC 2 Type II and ISO 27001 aligned controls
• Employee training on data protection
• Incident response and breach notification procedures

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements. Typical retention periods:

• Customer account data: For the duration of the engagement + 7 years
• Marketing data: Until you withdraw consent or unsubscribe
• Analytics data: Up to 26 months (anonymized thereafter)
• Recruitment data: Up to 2 years after application

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate or incomplete data
• Erasure — Request deletion of your personal data ("right to be forgotten")
• Restriction — Request that we restrict the processing of your data
• Portability — Receive your data in a structured, machine-readable format
• Objection — Object to processing based on legitimate interests or for direct marketing
• Withdraw consent — Where processing is based on consent, withdraw it at any time
• Complain — Lodge a complaint with your local data protection authority

To exercise any of these rights, please visit our Delete Account page or contact us at info@nextzenservices.com. We will respond within 30 days.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and limit the use of your sensitive personal information. We do not sell or share your personal information for cross-context behavioral advertising.

11. Children's Privacy

Our Services are not directed to individuals under the age of 16 (or such higher age as required by local law). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verifiable parental consent, we will delete it as quickly as possible.

12. Third-Party Links

Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of every site that collects your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects when changes were last made. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Services after such changes constitutes acceptance of the updated policy.

14. About Rewarder User (Our Product)

Rewarder User is a mobile and web application that is a product developed, published and operated by Nextzen Services Inc. (the "Company"). Nextzen Services Inc. is the data controller responsible for the personal information collected through Rewarder User. The Rewarder User app enables users to discover offers, earn rewards, redeem coupons, and participate in loyalty programs.

To avoid any confusion, the relationship between the two names used in this policy is as follows:

• Nextzen Services Inc. — the legal entity, operating company and data controller (also referred to as "Nextzen Services", "we", "us", "our").
• Rewarder User — a product (the mobile and web application) owned, published and operated by Nextzen Services Inc. This is the application you use and to which this Privacy Policy primarily applies.

This Privacy Policy governs all personal information collected through the Rewarder User application, including:

• Account registration and profile information within Rewarder User
• Reward points, coupons and transaction history generated inside Rewarder User
• Location-based offers and notifications delivered by Rewarder User
• Support and feedback communications sent from or to Rewarder User
• Device permissions (notifications, location, camera) used by Rewarder User

Any reference to "the app", "our app", "the application" or "the Service" in this Privacy Policy refers specifically to the Rewarder User application, which is a product of Nextzen Services Inc.

15. Contact Us

If you have questions or concerns about this Privacy Policy, the Rewarder User app, or our data practices, please contact our Data Protection Officer (DPO) at Nextzen Services Inc.:

For EU/UK residents, our EU representative can be reached at info@nextzenservices.com.

Request Account Deletion Contact Privacy Team